Privacy Policy

Laraxedo ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our digital agency services. We operate in compliance with Moroccan Law 09-08 on the Protection of Individuals with regard to the Processing of Personal Data, the Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD), and the EU General Data Protection Regulation (GDPR) 2016/679 for our clients and users in the European Economic Area. Our registered office is located at 84, Avenue Mohamed V, 2ème Etage N° 15, Tanger, Morocco.

The data controller responsible for your personal data is: Laraxedo 84, Avenue Mohamed V 2ème Etage N° 15 Tanger, Morocco Email: contact@laraxedo.com Phone: +2127 67 79 18 08 For matters relating to data protection, you may contact us at contact@laraxedo.com.

We may collect the following categories of personal data: a) Information You Provide Voluntarily: - Name, email address, phone number, and company name when you fill out contact forms - Project requirements, preferences, and other details shared during consultations - Billing information including VAT number and invoice address - Any other information you choose to share with us b) Information Collected Automatically: - IP address, browser type, device information, and operating system - Pages visited, time spent, referring URLs, and browsing behavior - Cookies and similar tracking technologies (see our Cookie Policy) c) Information from Third Parties: - Payment processors for transaction handling - Analytics providers such as Google Analytics - Social media platforms when you interact with our content

We process your personal data under the following legal bases in accordance with GDPR Article 6 and LOPDGDD: a) Consent: You have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications. b) Contractual Necessity: Processing is necessary for the performance of a contract with you, such as delivering our digital agency services. c) Legal Obligation: Processing is necessary to comply with legal obligations under Moroccan and Spanish law, including tax and accounting requirements. d) Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and website functionality, provided these do not override your fundamental rights and freedoms.

We use your personal data for the following purposes: a) To provide and deliver our digital agency services, including web development, design, marketing, and consulting b) To communicate with you regarding inquiries, proposals, projects, and support c) To process payments and manage billing d) To send marketing communications and newsletters (with your consent where required) e) To improve our website, services, and user experience through analytics f) To comply with legal and regulatory obligations under Moroccan and Spanish law g) To protect our rights, property, and safety, and those of our clients h) To administer and maintain our business operations

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. a) Client data: Retained for the duration of our business relationship plus 5 years following the conclusion of services, in accordance with Moroccan and Spanish commercial law. b) Prospective client data: Retained for 2 years after our last communication, unless you withdraw your consent or request deletion. c) Marketing data: Retained until you unsubscribe or request removal. d) Analytics data: Retained for a period of 26 months. When data is no longer required, it is securely deleted or anonymized.

We may share your personal data with the following categories of recipients: a) Service Providers: Third-party vendors who assist us in delivering our services, including hosting providers, payment processors, email service providers, and analytics platforms. All processors are bound by contractual data processing agreements. b) Legal and Regulatory Authorities: When required by Moroccan or Spanish law, court order, or regulatory request. c) Professional Advisors: Lawyers, accountants, and insurance providers for legitimate business purposes. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. Where we transfer data outside Morocco or the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

Under Moroccan Law 09-08, LOPDGDD, and GDPR, you have the following rights regarding your personal data: a) Right of Access: You may request confirmation of whether we process your data and obtain a copy of your personal data. b) Right to Rectification: You may request correction of inaccurate or incomplete data. c) Right to Erasure (Right to be Forgotten): You may request deletion of your personal data, subject to legal obligations. d) Right to Restriction of Processing: You may request restriction of processing under certain circumstances. e) Right to Data Portability: You may request receipt of your data in a structured, commonly used format. f) Right to Object: You may object to processing based on legitimate interests or direct marketing. g) Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at contact@laraxedo.com. We will respond within one month as required by law. If you are in Spain, you may also file a complaint with the Agencia Española de Protección de Datos (AEPD). If you are in Morocco, you may file a complaint with the Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNDP).

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: a) SSL/TLS encryption for data transmitted between your browser and our servers b) Secure hosting environments with firewall protection c) Access controls and authentication mechanisms d) Regular security audits and vulnerability assessments e) Staff training on data protection and privacy practices f) Incident response procedures for data breaches In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data.

As our business operates from Morocco and serves clients in Spain and elsewhere, your personal data may be transferred to and processed in Morocco. The European Commission has not issued an adequacy decision for Morocco. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses adopted by the European Commission or equivalent mechanisms recognized under LOPDGDD.

We do not engage in automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

This Privacy Policy is governed by and construed in accordance with the laws of Morocco, with particular reference to Law 09-08 on the Protection of Individuals with regard to the Processing of Personal Data. For clients and users in Spain, the Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD) and EU Regulation 2016/679 (GDPR) shall also apply as applicable. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the courts of Tangier, Morocco.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us: Laraxedo 84, Avenue Mohamed V 2ème Etage N° 15 Tanger, Morocco Email: contact@laraxedo.com Phone: +2127 67 79 18 08 Moroccan Supervisory Authority: Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNDP) Spanish Supervisory Authority: Agencia Española de Protección de Datos (AEPD): www.aepd.es